We are proud that our surgeons and facilities are the recipients of numerous awards, but we are very excited that not only are we ISO 14001 accredited which means we control our environmental impact and constantly improve our environmental performance but we are also ISO 9001 accredited.
The 9001 accreditation addresses various aspects of quality management in particular ensuring products and services consistently meet customer’s requirements, and that quality is consistently improved. This accreditation is based on a number of quality management principles including a strong customer focus and the process for approach and continual improvement.
ISO9001 is perfectly matched with our Mission Statement; as a world-class eye care provider, we focus on exceeding patient expectations, both in terms of outcomes and experience. We strive to provide phenomenal outcomes by customising patient care provision through continued education, team development and investment in technology. Which is why we are extremely proud to have retained our accreditation certificate in a recent review.
You can read the full report from the following PDF download - Care Quality Commission Inspection Report 2014