On arrival at your consultation you will be greeted by our friendly reception team. They will take some details from you and let our clinical team know you have arrived. For security reasons, they will also take your picture. You will then be asked to wait in our lounge where complimentary refreshments and Wi-Fi are available. Please let us know if you have any special requirements before you arrive.
A member of our highly trained clinical team will collect you from the lounge and take you through to our outpatients department. Here they will spend a few minutes explaining what is going to happen to allay any anxieties you might have. You will be asked some questions about what has prompted you to book a consultation and what you’re hoping to achieve. If you have bought someone with for you for support they are welcome to join your consultation. It is perfectly normal to have a lot of questions and feel a bit nervous during the consultation process so we encourage you to ask as many questions as you want to any of the Centre for Sight team.
Once your clinician has clarified your reasons and needs for consultation, they will move on to some exploratory tests*. These include a minimum of: Vision testing (with and without glasses) at distance and near, refraction (check for power required for each eye), Corneal topography (measurement of corneal shape), intraocular pressures, corneal thickness and pupil dilation for a retinal examination. Depending on the reason for consultation and preliminary findings, further tests and investigations including ones for dry eye may be carried out. You will also be shown a series of short informational videos about your condition and options that may be recommended by your surgeon.
After these tests are complete your clinician will introduce you to your surgeon. The clinician will confirm the results of your initial tests and also your reasons for booking a consultation and also inform the surgeon or any concerns or questions you have. Your consultation with the surgeon involves a complete eye examination and evaluation of the test results. This will involve further questioning and a further discussion about you and your needs, more tests may well be required based on the surgeon’s findings. Your surgeon will provide you with information about your condition and also make recommendations on how this can be managed. Should a procedure be recommended, the alternatives, benefits and risks will be discussed to allow you to make a fully informed decision.
If you decide to go ahead with the procedure recommended to you, one of our patient coordinators will offer you a choice of appointment dates. To secure your preferred date for a procedure a non-refundable deposit will be required.